About – Community Smart Hub

An organisation built to protect communities in the AI age

Community Smart Hub was created because the people most at risk from AI-enabled harm are the least likely to have the tools to protect themselves.

Who We Are

Community Smart Hub is a UK-based non-profit Community Interest Company (CIC), currently applying for Charitable Incorporated Organisation (CIO) status. We help people, local organisations, and communities understand AI, stay safe online, and build confidence in a world where artificial intelligence is becoming part of everyday life.

Our mission is to make AI safety, digital confidence, and technology opportunity accessible to everyone — especially those most at risk of being left behind.

Why we started

We started this work because many people are being left behind as technology changes quickly. AI can bring real benefits, but it is also being used in scams, fake content, synthetic voices, deepfakes, and online deception that can be difficult to recognise. We believe people should not have to face these risks on their own.

What we do

Our work is rooted in practical experience of artificial intelligence, online safety, digital trust, and computer vision. We turn subjects that can feel technical or intimidating — including deepfakes, synthetic identity fraud, AI-generated misinformation, digital identity, and content authenticity — into clear, practical guidance that people can use in everyday life.

We deliver awareness sessions, workshops, resources, and training that help people recognise AI-enabled harm, protect themselves online, and make more confident decisions about technology.

Where we work

We meet people where they are. Our sessions take place in libraries, schools, colleges, universities, community centres, charities, workplaces, and local organisations, so support is available in familiar and trusted spaces.

Our aim

Our aim is simple: to help communities understand AI, recognise risks, make safer choices online, and use technology in ways that are responsible, useful, and good for society.

Our Team

Community Smart Hub is led by a founding team with expertise spanning AI security research, regulatory policy, community education, and digital inclusion

OUR VALUES

Free at the point of need

Our core protective training will always be free. No paywall between a vulnerable person and the skills to stay safe.

Technically credible

Our training is built on peer-reviewed research and regulatory expertise. We do not deliver generic awareness sessions — we deliver specialist knowledge accessible to everyone.

Community embedded

We go to the community. We partner with local venues, organisations, and referral networks to reach people where they already are.

Evidence led

We measure everything. Digital confidence before and after. AI literacy self-assessment. Employment outcomes. We report what works and what does not.

SAFEGUARDING COMMITMENT

Community Smart Hub is committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults. We expect all staff, volunteers, and partner organisations to share this commitment. Our safeguarding policy is available on request. A named safeguarding lead will be designated prior to any programme delivery involving under-18s or vulnerable adults.

✓ Enhanced DBS Checks

✓ Participant Protection

✓ Clear Reporting Procedures

A named safeguarding lead will be designated prior

to programme delivery involving young people or

vulnerable adults.

Legal & Governance

Legal Status

Community Smart Hub is a UK-based non-profit Community Interest Company (CIC), currently applying for Charitable Incorporated Organisation (CIO) status with the Charity Commission for England and Wales.

Governance

Community Smart Hub is governed by its directors and supported by policies, procedures, and oversight arrangements that help ensure responsible, transparent, and community-focused delivery.